Account Management

Account Management

We realise that having access to the lowest commercial energy and water rates available is of paramount importance.

For some businesses our involvement begins and ends at that point, with the organisation prefering to manage their electricity, gas and water on a day to day basis in house.

The majority of our clients however require a more comprehensive service that ensures their utilities are being managed in the most effective way possible, leaving them free to focus on their core business activities.

In recognition of the need for different levels of service we have created our Standard and Premium service. Please click on the yellow links in the table below to read more.


Standard Service

For smaller, often single site users of electricity, gas and water our Standard Service is a popular choice. At EUC we deal with the whole market and we have many years of experience in managing commercial utility contracts. Having sourced the most competitive rates for you we will:

  • Liaise with your current supplier and new contract supplier to confirm the registration of your supply at the correct date.
  • Conduct a first bill check to make sure that all the charges and meter readings are correct and deal with any matters arising.
  • Further to this if you have any questions during the contract we will be happy to assist and advise you.
  • We will log your contract on our contract management system and terminate the contract at the appropriate time.

Premium Service

In short all aspects of utility management are covered under our Premium Service leaving you free to focus on running your business.

 


Standard vs Premium Service

  Standard Premium
Source the Most Competitive Energy Rates Yes Yes
Monitor the Market with Our Bespoke Tracker No Yes
Invoice Validation Service to Ensure Accurate Billing No Yes
Dealing with any Account Queries and Supplier Queries No Yes
Legislative Advice and Assistance No Yes
Budgeting and Reporting No Yes
Serving the Termination Notice at the Correct Time Yes Yes

 


 

 

EUC work continuously responding to our queries and checking our invoices to ensure meter readings and rates are correct. They even recovered almost £15,000 of disputed charges dating back years before their involvement in the account.

Graham Hancock
Operations Manager
Jacobs and Turner Ltd (T/A Trespass)

 

 

 

 

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